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Solved
WAC720 STILL LOCKING UP - FIRMWARE 3.7.11.0
I have two WAC720 access points configured in ensemble mode that are locking up hard and require a power cycle to regain connectivity. Both access points are powered by POE and connected via CAT6 to...
Beta firmware is installed on both WAC720s and a factory reset on both was done afterward per instructions. Since I had to reconfigure from scratch the new configuration may not be 100% exactly as it was before, and I haven't reconfigured the captive portal yet. No issues in the 12 hours since the upgrade. Typically one or both units would lock up within a day to a week, so I'll continue to observe and advise. Thanks for the swift response.
I got your private message and already replied to it with the download link to the beta firmware for the WAC720. Kindly follow the directions indicated in my reply. Let us know your observations here on this forum thread.
Regards,
DaneA
NETGEAR Community Team
Beta firmware is installed on both WAC720s and a factory reset on both was done afterward per instructions. Since I had to reconfigure from scratch the new configuration may not be 100% exactly as it was before, and I haven't reconfigured the captive portal yet. No issues in the 12 hours since the upgrade. Typically one or both units would lock up within a day to a week, so I'll continue to observe and advise. Thanks for the swift response.
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