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Forum Discussion

just_luc's avatar
Jan 25, 2018
Solved

WAC720's no longer broadcasting after firmware upgrade on WC7600 controller

Hi all,   I performed the firmware upgrade on my wc7600 controller to 6.5.3.2 last night. I followed the upgrade path and loaded the migration firmware first. All seemed to go well, all AP's took t...
  • DaneA's avatar
    Jan 28, 2018

    just_luc,

     

    For the 2 WAC720 access points, Kindly try the steps below: 

     

    1. On the web-GUI of the WC7600, go to Configuration > Wireless > Basic > Wireless. 

    2. Click on either the 802.11b/bg/ng and 802.11a/na/ac tabs.  Is there a check mark on Turn Radio On on both he 802.11b/bg/ng and 802.11a/na/ac tabs? 

    - If yes, uncheck Turn Radio On then click Apply.  Then, check again Turn Radio On and click Apply.  

    - If no, check Turn Radio On then click Apply.

    3. Observe if the WAC720 WiFi LEDs are lit up. 

     

    If ever the WiFi LED lights are still off, kindly try to set the 2 WAC720 as standalone access points then observe if the WiFi LEDs will lit up.  

     

    For the 2 WNDAP360 access points, I suggest you to open a chat or online case with NETGEAR Support at anytime.  The NETGEAR Support Team will help you to recover the WNDAP360 access points.  Also, if ever the problem is still the same with the WAC720 access point, they can also help you with it. 

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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