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Forum Discussion
AnotherITGuy
Feb 04, 2020Aspirant
WAG102 - Solid Test LED post firmware update
Hi All, I have inherited a WAG102 ProSafe and require it so support a few offsite colleagues. I successfully factory reset the device, set it up and then started to add the firmware, in relea...
- Feb 10, 2020
Hi John,
I've tried all the steps I could find before posting here - nothing has changed - still SOLID TEST and PWR.
As I mentioned, we inherited the kit - I believe the vendor who sold it to the organisation I work for do not exist any longer.
I think I'm going to have to bite the bullet and buy in a new one.
Thanks for taking the time to reply.
JohnC_V
Feb 05, 2020NETGEAR Employee Retired
Welcome to our community! :)
You already tried to do a hard reset which is the 30-30 seconds sequence. If the PWR and TEST LED still stay solid then you may need to contact our support. Please be ready with a copy of Proof of Purchase or Invoice of the device for warranty verification. If ever the device is still under warranty, an online replacement will be provided immediately.
Please close the thread by clicking the "Accept as solution".
Regards,
John
NETGEAR Community Team
- AnotherITGuyFeb 10, 2020Aspirant
Hi John,
I've tried all the steps I could find before posting here - nothing has changed - still SOLID TEST and PWR.
As I mentioned, we inherited the kit - I believe the vendor who sold it to the organisation I work for do not exist any longer.
I think I'm going to have to bite the bullet and buy in a new one.
Thanks for taking the time to reply.
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