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WAP Wax214 speeds are too slow
Hello, I have the WAX214 - AX1800 WiFi 6 Dual Band PoE Wireless Access Point that I purchased a year ago. Current Firmware Version 2.1.1.3 When I first installed the unit, I was getting down...
Thank you, but I may need you to elaborate in more lament terms? 🙂
Not your Internet connection ... just the cabling, the switch port and/or the WAX214v2 LAN port. As you already swapped the WAX214v2, and are connecting to different switch ports, figure. The switch based port/link test seems to be fine however.
Good news and Bad News, but mostly good...
Bad news: Unfortunately, I'm not totally following what you're saying, BUT I think you're saying it's the ethernet cable that plugs from the wall to the WAX214?
Good news: The thing is, I never checked/tested that small little cable that goes from the wall to the WAX214...so based on this response, I swapped the cable and VOILA...my speeds are at 300+Mbps on the laptop and 600+ Mbps on my iphone.
Looks like I had a bad short cable this whole time!
Thank you all for your help on this!! Turned out to be a hardware issue, not a software issue...and honestly, the most basic of all. I'm kicking myself for not checking that cable. I created it myself, it's like 5" long total so I could keep it flush with the wall, but I'm thinking now that this is an OLD ethernet cable that can't handle speeds higher than 100Mbps...or maybe it just has a very bad kink in it.
Regardless, all good now. THANKS TO ALL!
Have you checked to see if the WAX is connecting back to the main router with a gigabit connection? I've seen sketchy wires/connections work at gigabit for a bit and then drop to 10/100mbps speeds. Always worth checking
Thank you SO MUCH for the reply. In short answer to your questions...I'll be honest, i'm not sure. I think so? 🙂
Here's the full setup:
I've got a TP Link router: TP-Link AX3000 Smart WiFi 6 Router (Archer AX50) – 802.11ax, Gigabit Router, Dual Band, OFDMA.
That TP Link is connected to a Netgear switch: NETGEAR 16-Port PoE Gigabit Ethernet Plus Switch (GS316EP) - Managed, with 15 x PoE+ @ 180W, 1 x 1G SFP Port. Link to the model on Amazon
And then I have 11 ethernet drops connected to that switch. Of those 11 drops, 6 are being used. 2 for TVs, 1 for A/V Receiver, 1 for printer, 1 for wired desktop computer and then 1 for this WAX 214 wap. The other 5 ports are not connected to anything (but are connected to the switch...)
When it initially went out and I updated firmware, it worked for a little bit, but then the internet would stop working and how i figured that out is: Of the three blue lights that flicker on the box (2.4 GHz, 5 GHz, ethernet connection), the "ethernet connection" would not be blinking and that's how I knew I didn't have internet.
When that happens, I go to the switch and I see the specific port that ethernet is plugged into and look at the two LED lights. Usually, only the upper right light is illuminated, indicating there is power going out via POW, but when I look at the left light, it's usually not illuminated, indicating no internet going out on that line. So I'll switch ports and connect the ethernet cable to an open and different port and 50% that usually works, but it seems to happen every 6 weeks or so.
For clarification, though, even after switching ports, the internet speed still maintains at that 80Mbps. The only time it was over 500 was when i first installed.
Hope this helps you or anyone else help me troubleshoot!!
Thanks in advance!!
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