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Forum Discussion
andrewrama
Feb 01, 2024Aspirant
WAX 610 Slow, Rebooting Mitigates Issue
Hi, I have a Netgear WAX610PA. It's currently running firmware V10.7.5.3. Recently I've experienced issues where the wi-fi becomes slow. I've run speed tests from my phone and from a laptop, a...
BrianL
Feb 02, 2024NETGEAR Moderator
Hi andrewrama,
Is the device locally or Insight managed? Is the issue both seen in 2.4GH and 5Ghz?
Kind regards,
- HalcyononFeb 02, 2024Tutor
I'm seeing the same issue on the WAX630E, on 5 or 6ghz channels, and have been seeing it in all firmwares since October.. right after a restart I can easily get 500Mbps+ downloads from the AP, then over the next day or two performance degrades until it is a max of around 90Mbps. The only thing that fixes it is a hard reset. Have tested right next to the AP, on either channel, and confirmed there is no interference from any other APs on those bands at all.
I was also dismayed to learn that you only get 90 days of support from netgear then you can't even contact them? How the crap do you solve software issues like this if you can't even report it??
- andrewramaFeb 05, 2024AspirantHi BrianL,
Thanks for your reply!
The device is locally managed. I'm not sure whether it's 2.4Ghz or 5Ghz. The wireless networks I have setup are both 2.4 and 5. The next time it happens I'll check the frequency.
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