Forum Discussion

Apprentice

Jun 21, 2023

Solved

WAX-615 2.4 Ghz network dissappears

I have a single WAX615 in my home that is NOT cloud managed. I have it set to reboot every morning at 7:30am to make certain it is running cleanly every day as my wife and I both work from home. ...

Pramendra
Dec 15, 2023
Hi,

From the logs shared by you, we could find some issue with "Network Integrity Check" feature. We will be improving this feature by fixing the issue in the near future.

For now, we will request to disable this feature. Same can be disabled by going to "Management-> Advanced-> General -> Network Integrity Check" tab.

Thanks!

Pramendra

Blarn_Kranston

Apprentice

Jun 22, 2023

Thanks for the quick reply. I originally started the daily reboots because the 2.4 Ghz SSID was dropping. I have turned it off and will see if that helps.

Blarn_Kranston

Apprentice

Jul 06, 2023

Well, it took a few weeks, but the 2nd, 2.4 GHZ only SSID dissappeared again. It has not been rebooted at all, as it's on a battery backup.

I am at a loss on how to fix this.

plemans
Guru - Experienced User
Jul 07, 2023
Surprised none of the mods have posted on here at all. they usually watch the business forums a little closer.

If its in warranty, you could open a support case.

DavidGo KevinLiT