WAX 615 Wifi Instability

Question

Good morning,&nbsp;Over the last several months, I have been having extreme Wifi instability from my WAX 615.&nbsp; I have 2 SSID's, ne for home devices and 1 for everything else.&nbsp; The home device network is 2/4 ghz only, while the SSID for everything else is 2.4 &amp; 5 ghz combined. I am running the latest code of 10.8.11.4 and checked this morning for updates.&nbsp;&nbsp;I live in the country so there are no extra wifi networks to intrude in my area.&nbsp;The issues below happen across all of my devices.&nbsp;&nbsp;At times the SSID's will completely dissappear and reappear, devices will drop off Wifi and reconnect.&nbsp; For example, when using my PS5 (which shows 100% signal strength), I get horrible lag in games and also drop out of online gaming sessions at least once every 20-30 minutes.&nbsp; My work VPN experiences the same drop outs when on work calls, even dropping the VPN connection at times.&nbsp;I purchsed a cheap $60 access point as a test, and it is rock solid.&nbsp;&nbsp;I would expect a business class device to operate as least as well as a home device, but it does not.&nbsp;I appreciate any ideas you can share as to what could be causing this.&nbsp;-Robert&nbsp;

Marina1 · Answer

I have had no issues with either 610's or the 620's in operation, configuration via insight across about 20 site installs, and managing/monitoring these sites and AP's remotely for 3 to 5 years.

I am just getting ready to roll out about 6 of the 615's.

Why change from the 610?

Better performance of the 615 (as per specifications)

Why a change from the obvious more robust 620's?

Cost.... and at +/- $229 for the 620, over the $129 +/- cost of the 615 and very close cost similarity of the 620 to the 615... well...

The cost to benefit ratios with added throughput and higher device counts was one reason for moving from the 610 to the 615 ....

Im wondering if this roll out will lead me down a dark path with spotty issues like this during the life of the product.

I'm now a bit concerned over the durability of these units. The open design of the 615's where there is actually a visual to the pc Boards and components through the back (see photos - whereas the 610/620 units are pretty much sealed units, dissipating heat through the metal housing or heat sink on the back of the units) could provide for better cooling of the 615 at the cost of some durability of foreign material impacting the boards under the "thin skin" of the 615.

Since the 615 units will be mounted with the air vents up, the heat dissipation should work well... with little prevent the heat escape. (mounted to a 2x4 joist and minimal restriction).

Any thoughts?