WAX 620 Offline - Device is disconnected

Question

Ik heb 2 WAX 620 Acces Points bekabeld aangesloten die zorgen voor WIFI in mijn huis.

Sedert gisteren zijn beiden Offline ("Device is disconnected")

Ik heb niks aan ons internet of netwerk verandert.

Power heb ik al eens uitgetrokken zonder resultaat.

Modem & Router ook al volledige uitgetrokken zonder resultaat.

Op 1 acces point heeft hij sedert vandaag "Device failed te connect back"

Als ik "troubleshoot" klik zegt hij dat het geen troubleshooting kan doen omdat hij niet connected is to Insight Services.

Iemand enig idee??? PLEAS HELP

English translation:

I have wired 2 WAX 620 Access Points that provide WIFI in my house.

Since yesterday both are Offline ("Device is disconnected")

I have not changed anything about our internet or network.

I have already pulled out power without any results.

Modem & Router also fully disconnected without result.

Since today one acces point says "Device failed to connect back".

When I click "troubleshoot" it says that it cannot do troubleshooting because it is not connected to Insight Services.

PLEASE HELP!

ThankS in advance

schumaku · Answer

Both WAX620 connected to the router LAN side where the DHCP is active (instead of a dedicated port intended for a different service)?

SVDF · Answer

I guess Yes. It has worked perfectly for 8 months! I haven't changed anything...

MartinS33 · Answer

The same here, this afternoon 3 out of 4 devices disconnected. Troubleshout exactly the same.Help!!!, what can I do to reconect the devices?

Forum Discussion