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Forum Discussion
driver8
Nov 12, 2022Aspirant
WAX214 stops accepting management connections
I have three WAX214s installed at my premises, and two of them manifest a symptom whereby after a relatively short period of time, maybe 15-20 mins, they stop accepting connections for management. ...
schumaku
Nov 12, 2022Guru - Experienced User
driver8 wrote:
The management WiFi interface disabling after 15 mins is being applied to connections via ethernet and other WiFi signals as well? This is what it feels like is happening.
This management interface is in fact a management WiFi network SSID, allowing to connect just to the AP (LAN) IP over this network - which is commonly assigned by DHCP- Don't think this has an impact on the level you are behind.
Are the static configured management IP addresses reachable on the network? I'd start with a simple ping ...
driver8
Nov 20, 2022Aspirant
I now have a situation where two of the three WAX 214 I have installed do not accept a connection from a web browser, but they can both be pinged without any problem.
I certainly cannot say that the problem I am experiencing is that the management interface has timed out, and as you say this "feature" is only meant to apply to the management WiFi network, but there is definitely an issue and I had simply speculated about one possible cause and have no way of knowing exactly what is causing it.
The fact that I can ping the devices suggests that their code is running to some degree at least so that they can respond to the pings, but the exact nature of the problem is not something I can know.
It may be that rather than a time-out there is instead something like a memory leak which has caused the internal web server to crash, or some other bug; all I can do is report that there is an issue which stops me getting to the management interface after a period of time.
I have the devices set to reboot automatically once a day during nighttime hours, and that means that I can generally connect to them OK in the morning. Right now it is 10.25 in the evening and I will have to manually reboot the devices to be able to connect to their management interfaces.
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