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mdmower's avatar
mdmower
Aspirant
Feb 06, 2024
Solved

WAX218 unable to omit channel 1 from 2.4GHz radio

WAX218 firmware version: 2.1.1.3

 

When I use the web UI to update the list of channels available to the 2.4GHz radio, the setting is not respected. After applying a channel update to remove channel 1 or rebooting the access point, the radio often still chooses channel 1.

 

UI navigation:

  1. Network > Wireless
  2. Channel (2.4GHz): Configuration button
  3. Update channel settings like in the screenshot below and Save
  4. Apply configuration changes (the UI shows the correct list of channels, omitting channel 1)

 

After apply changes or rebooting the access point, the log shows:

 

wlan_cfg80211_set_chanconfig: 6196: wlan_cfg80211_set_chanconfig: channel config: 1,2,3,4,5,6,7,8,9,10,11 ret: 0

 

 

 

  • Dear  mdmower 

     

    Not a set or multiset - because AP the implementation does not allow defining a set of channels for Auto operations, just the predefines sets, and one channel only. Just select -one- channel from the 2.4 GHz band - this works as designed, so put the AP for example to 6.

     

    Odd (however feasible) an industry standard WiFi client does not connect of the AP is configured manually or dynamically to channel 1. More likely, there are massive interferences on the overloaded 2.4 GHz band.

     

    set: https://en.wikipedia.org/wiki/Set_(abstract_data_type) ... a wonderful feature my old Professor Niklaus Wirth made popular on Pascal, Modula, .... and carried forward to Ada, C++, SQL, Java, ... too.

     

    Regards,

    -Kurt

15 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Admit, Netgear has choosen a very uncommon UI control set - based on what is possible usually in the wireless world, I would expect disabling one channel (#1 in your example), or a random set of channels (like I don't want 1, 4, 10, 12 for example) should be feasible as a limited Auto mode.

     

    More common is just the selection of a dedicated center channel, or auto (where any channel can be chosen).

     

    This looks to me like an overdesigned, and overloaded idea - and not properly implemented.

  • BrianL's avatar
    BrianL
    NETGEAR Moderator

    Hi mdmower,

     

    Can you reach out to NETGEAR support to report this?

     

     

    Kind regards,

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      BrianL wrote:

      Can you reach out to NETGEAR support to report this?

      What do you expect Netgear Support should do on what is an obvious useless UI implementation?

       

      The predefined sets for automatic are ok I guess. Interestingly, the newer work-in-progress-build I've received does still allow to deselect random channels (marked yellow). However, on [Save] I get a message (a simple text pop-up) stating "This configuration method is not supported". 

       

       

       

      In my opinion, this is not sufficient, the UI should not allow the user to deselect random channels, leading to an invalid config, and leaving back the admins in the field with questions  - and the valid complaint - as coming from the OP here.

       

      And no, I was never involved in any Beta testing for these essential APs.

      • mdmower's avatar
        mdmower
        Aspirant

        schumaku - Could you suggest a channel combination that excludes channel 1 and is valid? My printer (Brother HL-L2380DW) cannot find the wireless SSID when the access point uses channel 1. It is able to find the SSID when using channel 6.

    • mdmower's avatar
      mdmower
      Aspirant

      BrianL - I tried submitting a hardware support request multiple times tonight and each time I see this response:

       

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        mdmower wrote:

        BrianL - I tried submitting a hardware support request multiple times tonight and each time I see this response:


        Forwarded this issue again (it exists since the year 2021 or longer!) to the Netgear top management these minutes. Hope this wake-up call does reach the right desks...

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