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Forum Discussion
WAX220 new set up - password incorrect issue...it's not wrong password
I have just got WAX 220. Connected via ethernet to by NetGear unmanaged 24 port switch. which is connected to my existing router (SKY - for now!) Easily set up the new password and network name t...
Hi Jashby90
Haven't mixed-up e.g. the admin(istration) login password, the management interface wireless SSID password/passphrase (which does time-out after about 15 minutes), and one of the up to four wireless SSIDs and the related passphrase somehow?
Have set the expected security like WPA2-Personal, WPA3-Personal, or some mixed mode with WPA2-/WPA3-Personal?
- I will triple check again but definitely putting in the newly created network password. I screenshotted for reference. See below.
Was this wireless connection (on the client) configured from scratch, or had used the same SSID before deploying the WAX220? For example if you had used the "XX Whatever" SSID before, but always on WPA2-PSK (WPA2-Personal), and using WPA3-Personal or WPA2/WPA3-Personal, it's very likely the client does refuse to connect with a kind of wrong password message. In that case forget (remove, drop, ... the wireless connection from all clients, let them search for the WiFi again, and enter the passphrase again to connect.
schumaku wrote:
Was this wireless connection (on the client) configured from scratch, or had used the same SSID before deploying the WAX220? For example if you had used the "XX Whatever" SSID before, but always on WPA2-PSK (WPA2-Personal), and using WPA3-Personal or WPA2/WPA3-Personal, it's very likely the client does refuse to connect with a kind of wrong password message. In that case forget (remove, drop, ... the wireless connection from all clients, let them search for the WiFi again, and enter the passphrase again to connect.
Key reason for this is the mandatory PMF frames, which must be enabled when WPA3 is operated btw.
Hi,
If you are sure with the configured password and still facing the issue, then as a quick workaround could you please try changing the password from AP GUI for your 'JA OFFICE' network name and recheck?.
Thank you.
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