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Forum Discussion
pgarrett
Sep 20, 2024Aspirant
WAX605 not showing mesh options
We have quite a few WAX605 units (firmware 10.8.8.7). We are following the documentation for these devices on how to set up mesh networking but the mesh option does not display for these devices in t...
Pramendra
Sep 20, 2024NETGEAR Expert
Hi pgarrett
WAX605 indeed supports MESH configuration when managed via Insight. It can also MESH with WAX615 when added to the same Insight location.
Can you please confirm if the WAX605 APs are added in the same location as WAX615 and still you see the issue? Which AP model is the ROOT device?
If WAX605 is added to a newly created location, may be you can check if the location wide MESH setting is enabled. Please check the link below for more information.
https://kb.netgear.com/000061304/How-do-I-set-up-an-Insight-Instant-Mesh-network
We will also check it internally.
Warm Regards,
Pramendra
NETGEAR NFB Wireless
- pgarrettSep 23, 2024Aspirant
We are managing the devices via Insight. We have tried with the cloud version and the app. I made an error in my original post. The other devices are WAX610 units, not WAX615.
We added them to the same staging network as some of our WAX610 units. The root is a WAX610. Mesh is turned on for the staging network (mesh works for the WAX610s in the same location).
We even tried creating a location for just the WAX605 units. No change. Mesh turned on for both locations. The 'Mesh Topology' option does not appear for the WAX605 devices. (see attached image).
- PramendraSep 24, 2024NETGEAR Expert
- PramendraOct 23, 2024NETGEAR Expert
Hi pgarrett
FYI, the issue is resolved, and you should be able to use the MESH feature with WAX605 devices.
Please delete and re-add the devices managed by Insight. We understand this might be inconvenient.
Please try it out and let us know if it works as expected.
Thanks!PramendraNETGEAR NFB Wireless- pgarrettOct 24, 2024Aspirant
We've only been able to test it with one device so far but it looks like it's working properly now. We are able to configure the mesh properties on a WAX605 and join it to a mesh network.
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