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Forum Discussion
Wax610 5ghz not working on certain devices. Specially on my S22 ultra.
MY 5ghz is not working in my s22 ultra. it works with other routers with 5ghz. on the other hand my iphones work perfectly with my AP's 5ghz. how to solve the issue?
Do other devices see the WAX's 5ghz?
Just not the S22?
Hello,
Can you please share few more details
1) SSID Security configurations : WAP2-PSK or WPA3-PSK or WPA2/WPA3 Mixed mode ?
2) Is 802.11w (PMF) enabled or optional ?
3) what is radio mode set ?
or you you send just us the techsupport log file and enable diagnostic (SD . It will help us.
SSID Security configurations : WAP2-PSK
2) Is 802.11w (PMF): Disabled
3) what is radio mode set?: 11ax
Suddenly the subscription of my AP got over therefore can't control it via the insight app. Is it the issue for the device cannot be found? How to solve the issue. Also, the location light used to be blue, now it's yellow.
Login to your Insight account on https://insight.netgear.com/ and click on Devices or https://insight.netgear.com/#/organization/settings/devices ?
Does the Location show Need Attention somehow?
"Suddenly" could be after a year since the subscription was initially done? Have received any notifications from Netgear Insight from insightalerts@netgear.com or with the Subject: Insight Alert ?
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