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Forum Discussion
dhda
May 23, 2022Aspirant
WAX610 needs reboot daily, before clients can connect
Approaching the WAX610 AP, WIFI Analyzer shows the strong signal (-40dB) but Android as well as Windows clients do not connect, not even after switching OFF/ON WIFI. They remain on an AP, too far aw...
dhda
May 31, 2022Aspirant
Hi Raghu,
Thanks for the very fast response.
https://1drv.ms/u/s!Ai4PEQfZRtEfgpBdw2aFW_R60PkPcg?e=wOqrp1 should have been the log of the other AP, from the same day as the other logfiles ?
Best Regards
dhda
Jun 02, 2022Aspirant
Good morning, Raghu,
Could it be that the log files are not usefull to detect the issue (or the link to the logfiles doesn't work ?) ?
We can add the info, that the android and windows equipment connects smoothly to any AP (but both our WAX610).
Issue has to be found in the Netgear AP's themselves or should we also think about the modem/router from the provider ?
Maybe the issue, remaining at 0 clients untill rebooted, occurs a little more on the AP with IP 249.
Was wondering, why is there a scheduled reboot option !? Perhaps we are not the only ones, having this issue ?
Thanks for your response.
Best Regards,
Danny
- RaghuHRJun 02, 2022NETGEAR Expert
Hi dhda
While checking the logs that you sent you have taken the logs on may 26th with other AP and and previous logs shared with may 25th. Because of this date mis match we can not find any clue. Could you please send the both APs logs at the time of the issue so that we can match with timestamps?
Thanks,
Raghu
- dhdaJun 02, 2022Aspirant
I apologize, Raghu,
Since the other AP kept running, thought same time would still have been available in the logfile from may 26th but it seems limited in length.
Hope to get back to you soon, with fresh logfiles before reboot AP1/after reboot AP1/same period before and after reboot of AP2.
Best Regards,
Danny
- dhdaJun 02, 2022Aspirant
Hi again Raghu,
Here's a link to a folder containing logfiles from AP.249 and AP.154 before rebooted AP.249 and the logfiles again afterwards.
There's a ReadMe.txt where the actions in time can be found.
Rebooted AP.249 around 16:21, mobile testequip was Android Phone MA 56:00:58 IP .101.
https://1drv.ms/u/s!Ai4PEQfZRtEfgpBgkgYJHFFuzhYpOQ?e=qjnkgy
PS. While finishing all this, 56:00:58 still remains at the poor AP.249, also after WiFi OFF/ON, although AP.154 is next to the phone.
So added the logs of both AP's once more.
Hope you can retrieve the logfiles in the shared folder.
I'm curious now...
Goodluck and thanks in advance.
Best Regards,
Danny
- dhdaJun 05, 2022Aspirant
Hi Raghu,
Just wanted to listen if anything could be derived from the latest logfiles.
As everyday, today again the AP remained at 0 clients until rebooted and soon after the reboot, noticed 7 clients...
Best Regards,
Danny
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