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bcre3306's avatar
bcre3306
Aspirant
Dec 29, 2023
Solved

WAX610 won't connect via 802.3AT

I have 3 WAX610's around my house and they are all powered via POE+ but all of the units are only pulling about 9W which is causing them to all flag issues saying they are running on 802.3af.  The switch has enough power to support these 3 but I can't get the AP's to pull more power.  Any suggestions on how to resolve this?

 

  • bcre3306's avatar
    bcre3306
    Mar 12, 2024

    My issue ended up being the switch didn't support it.  Sorry probably not much help for you but figured I would let you know

12 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Please tell us more about the PoE+ switch where the WAX610 does fail to handshake anything beyond of 802.3af . switch make, model, firmware, cable length, ... 

     

    On some switch brands, switch models, and hardware variants, it's required to enable the PoE/PoE+ allocation using LLDP information to overcome the DLC (Data Link-Layer Classification).  LLDP can negotiate power with a PD by using LLDP MED TLVs (disabled by default sometimes). This makes it possible to provide power for PDs requiring more power then DLC does initially request and allow.

      • Pramendra's avatar
        Pramendra
        NETGEAR Expert

        Hi,

         

        I hope you are running the latest firmwares on the AP. If not then please try upgrading to the latest available firmware.

         

        Thanks!

        Pramendra

  • ReneD's avatar
    ReneD
    NETGEAR Moderator

    Hello bcre3306,

     

    The Access Points are just feeding the power from the POE switch. It will be nice to share the make/model of the switch and the cable used and its length to investigate the issue. This issue is more likely on the switch.

     

    Have a lovely day,

     

    Rene D 
    Netgear Team

    • I wish that this were the case.  All of my switches are Netgear.  When the problem started, I replaced the switches and the result was the same.  I then swapped the router to my original and everything worked fine.  I then hooked up my original switches and the old router still worked fine.  I then hooked up the new router again and the connections would not work.  This is when I realized that it was the new router.  

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        capellmanrj wrote:

        All of my switches are Netgear.    


        Ok, so and?

         

        bcre3306 wrote:

        I'm guessing you're right with the handshake issue as all three are only operating at around 8W per AP.


        This does tell me your WAX610 are operating on 802.3af only, and are active in some power-saving low-power mode.

         

        A fully active WAX610 does draw up to 15.3 W, a WAX610Y up to 16.1 W - so this is about the PoE power the AP should request, and requiring 802.3at. On the Netgear WAX, they can bring the Wi-Fi radio(s) to just 1x1, from the full 2x2 or 4x4 modes on the fly, and back to full speed if more throughput is demanded. Not much to gain on just a 802.3af PoE PSE, not much fun when it comes to the Wi-Fi performance. Netgear does support this as part of the Energy Efficiency Mode, which can be controlled from Insight Premium and Insight Pro as a power-saving mode - if not a lot of demand is on the Wi-Fi. 

         

        capellmanrj wrote:

        All of my switches are Netgear.    


        For some reasons, sometimes, experienced users are asking about exact models, firmware versions, ....

         

        capellmanrj wrote:

        When the problem started, I replaced the switches and the result was the same.  I then swapped the router to my original and everything worked fine.  I then hooked up my original switches and the old router still worked fine.  I then hooked up the new router again and the connections would not work.  This is when I realized that it was the new router.  


        No idea what impact a different router should have on the switches and the PoE.... Please send crystal ball.

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