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Forum Discussion
thecodemonk
Apr 21, 2021Aspirant
WAX610 no DHCP unless rebooted every few days
I have two WAX610s connected to a GC108P. The switch is then connected to a OpnSense router. Every couple days, clients on the wifi network cannot get a DHCP address. I have to reboot the WAX610 they...
JohnC_V
Apr 23, 2021NETGEAR Moderator
Welcome to our community! :)
It seems that you are having issues with your access point. May I know the firmware version? I believe there was a fix regarding this where the DHCP broadcasts are dropped by the AP when broadcast/multicast rate limit is enabled.
Please update the firmware to its latest version and please read the release notes before upgrading the firmware.
Regards,
John
NETGEAR Community Team
- thecodemonkApr 23, 2021Aspirant
I am already on 9.3.0.6 and it was installed on March 30, 2021. I've had the problem since then.
I submitted a ticket with netgear support and am currently waiting on additional help from them. I'm open to other suggestions to try though. The problem hasn't happened in a couple days so it's about due to happen any day now.
- JohnC_VApr 23, 2021NETGEAR Moderator
Thanks for letting us know. Please give us an update too on the progress so that our community will benefit from it too.
Regards,
John
NETGEAR Community Team
- thecodemonkApr 26, 2021Aspirant
So this may not be a problem with the access point (WAX610). It may actually be the switch (GC108P). When I couldn't get an IP with my phone, I plugged my laptop into the managed switch (previously on a unmanaged netgear switch connected to port 8). I couldn't get DHCP with that laptop on a different port on the managed switch. After investigating, the mac address for the laptop was showing up as still being connected to port 8 (going to switching -> Address Table). There is a clear button and I am assuming it clears the address table as I unplugged 5 devices and they no longer showed up anymore, but my laptop still kept showing up on port 8. I could not get it to clear out. I rebooted the switch and it was now working fine. I could even put it back on the unmanaged switch connected to port 8 and it also worked as it should.
So today, my phone stopped getting an IP on the downstairs AP, so I looked at the address table and it's showing up on port 2 and won't clear. The down stairs AP is connected to port 1. I updated my ticket with netgear and they want to talk on the phone. So we'll see what they say when we connect that way. I suspect this is a firmware bug.
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