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Forum Discussion
Retired_Member
Jan 02, 2022WAX620 Client Isolation Broken after Firmware Upgrade
Installed WAX620, immediately upgraded firmware to 9.5.4.6. Accepting all defaults. Set SSID name and password. Then enabled Wireless Client Isolation and disabled allowing access to the AP UI. I...
RaghuHR
Jan 03, 2022NETGEAR Expert
Hi Retired_Member
Sorry to hear your issues. Could you please help us in providing your network toplogy. I assume it is very simple by looking at your description. But I want to make sure we understand your network topology and how the devices are connected. Please share the logs ( you can download and save it from the monitoring page) when you see the issue.
Thanks,
Raghu.
Retired_Member
Jan 03, 2022Hi RaghuHR,
Thank you for your quick attention. I have filed case 45523248. I have since duplicated the problem on 3 other WAX620s.
The network topology picture is simple to describe. I have an external router connected to a Netgear GS116 then another Netgear GS305P then finally to the WAX620. All wired devices are connected to the first switch except the WAX620.
I have reverted to firmware version 9.5.2.5 as that was the last version the client isolation feature worked. I did not collect logs when I was on version 9.5.4.6.
It is very easy to duplicate. The configuration is nearly all defaults. When I tested on the various firmware versions, I always reset the configuration to factory defaults, and then did my minimal configuration and testing. Simple test was printing a Netgear support page from an iPhone 13 to a wired-only Brother MFC-L8900CDW.
Again, the firmware version is the only change for this feature to work or not.
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