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Forum Discussion
jvijt
Jul 25, 2023Aspirant
WAX620 unstable connection
My setup is: - SDSL modem (Proximus) with built in router, acts as DHCP, internal wifi shut off - Netgear POE+ 5 port switch - Netgear WAX620 AP, setup as access point, in Root Mode, changed Wifi ...
michaelkenward
Jul 25, 2023Guru - Experienced User
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Business Wireless - NETGEAR Communities
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
schumaku
Jul 25, 2023Guru - Experienced User
About the last thing I would consider is to deploy in a dense WiFi area is a Mesh. With a single LAN connected WAX620 (or for a test the WAX615 with it's 160 MHz channel bandwidth on 2x2), I would start with disabling the Mesh feature and re-test.
- jvijtJul 25, 2023Aspirant
The problems existed already without Mesh. I hoped adding the 615 would have solved.
So just a simple AccessPoint mode with LAN cable direct attached didn't solve it.
I might try the 615 as Access Point only to determine if that is the problem!
The 160 Mhz 2 x 2, where can I check that setting?- schumakuJul 25, 2023Guru - Experienced User
jvijt wrote:
The problems existed already without Mesh. I hoped adding the 615 would have solved.
So just a simple AccessPoint mode with LAN cable direct attached didn't solve it.With all respect, when I read Proximus SDSL several things are coming into my mind. Wasn't SDSL terminated, and many of these connections were migrated to alternate services in Belgium back in the the recent years, or the 2019ties?
I try to figure out and understand, why a WAX620 or a WAX615 (connected to a PoE switch) should not perform normally. Does your Internet connection perform normally when connecting a PC or a Mac direct to the Proximus CPE? Already the approach of introducing an alternate PoE injector reads strange to me, this should not be required, too.
jvijt wrote:
I might try the 615 as Access Point only to determine if that is the problem!
The 160 Mhz 2 x 2, where can I check that setting?The WAX615 can be configured for automatic 20 ...160 MHz bandwidth, the WAX620 to 20 ... 80 MHz bandwidth, Are we talking of local device management, or are both WAX615 and 620 Insight managed? Not having if fully open, it would not impact the connection quality, much more just limit the maximum speed.
- jvijtJul 25, 2023Aspirant
It is DSL technology, actually probably ADSL as there is a big difference between up and download.
Using the internal Wifi from the modem works all fine, connecting with a cable works fine, it all works fine.The 620 is Root Station, the 615 is in another room and only gets Power, no LAN signal. It's setup in the Mesh as extender. That config is OK, just the strange things with the internet are weird...
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