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Forum Discussion
BobSimmons
Oct 20, 2022Aspirant
Wax620 very slow
Recently I deployed two WAX620 wireless access point for a client, in his newly constructed house. The house has 1 Gb/sec synchronous Internet service from AT&T. All Cat 6 cable is new and has been c...
plemans
Oct 20, 2022Guru - Experienced User
Are you testing over the 2.4ghz or the 5gh?
How far from the access point are you?
What device are you testing on?
do you have any bandwidth control setup at all?
Is it both access points with the lower speed?
BobSimmons
Oct 21, 2022Aspirant
Are you testing over the 2.4ghz or the 5gh? Both.
How far from the access point are you? 20 feet
What device are you testing on? PC, iPhone and Samsung Android phone
do you have any bandwidth control setup at all? I assumer you mean rate limiting ... no.
Is it both access points with the lower speed? Yes.
- plemansOct 21, 2022Guru - Experienced User
When more than AP is having the same issue, it makes me suspiscous of the device testing with and the router they're connected to.
What model devices are you testing on. You listed pretty generic devices. Its important to know what wireless cards are in them.
And when you say you tested on both 2.4ghz and 5ghz, what speeds did you get for each?
I don't have any of the business class equipment (other than a SRK30) so i'm not sure how to check the wireless settings/configuration on them. schumaku would be a lot more knowledgeable about those than I would.
- schumakuOct 21, 2022Guru - Experienced User
BobSimmons wrote:
What device are you testing on? PC, iPhone and Samsung Android phone
what could mean almost anything... This is the nice thing on Wi-Fi equipment: With a few exceptions, all continue to work on 802.11ax even if virtually new or decades old.
- BobSimmonsOct 26, 2022Aspirant
So, I went back over there yesterday and used a Wifi signal analyzer (actually two different ones, 1 on my PC and the other on my Android Samsung phone). I saw no rogue signals on the channels that are in use by the WAX 620s. The units are running on full power. I tried attaching the config file for one of the units, but this web page will not allow an upload of a tar file. I tried to convert the tar file to text and the converter could not do it, faulting an invalid magic number. Any more suggestions?
- schumakuOct 27, 2022Guru - Experienced UserWhich channels are configured or active on the two AP, on each band?
What bandwidth is configured on the 2.4 and the 5 GHz band on each AP?
All the fancy utilities would show more information than what's in the minimum text information. Sure, workable config files would help, permitting one would know the admin password and some other details required. Really informative would be complete and comprehensive details instead of paying yet another utility not showing anything to the community members.
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