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Forum Discussion
jasondunn
Jul 24, 2023Apprentice
WAX620PA 10.5.0.14 firmware update weakens 2.4Ghz network?
I installed firmware 10.5.0.14 on two WAX620PA's this weekend, and I immediately saw a reduction in network broadcast strength on the 2.4Ghz band. A printer that was previously connected was suddenly...
Gedruspax
Jul 26, 2023Star
YES!
I have WAX610 Insight managed APs across 20 different network locations and after the 10.5.0.14 update MANY MANY devices in all locations that had absolutely zero connectivity issues before are now STRUGGLING to stay connected.
PCs with USB Wifi adaptors and printers that have a/b/g/n wifi cards built in specifically. Also Honeywell RF scanners that have a/b/g/n wifi.
Thank god I don't have auto update turned on at our main location or I would have had a riot on my hands.
PLEASE FIX THIS FIRMWARE NETGEAR!!!! It has CRIPPLED 120 APs in my environment. Something is severely wrong with your code.
jasondunn
Jul 26, 2023Apprentice
I don't suppose there's a way to roll back the firmware, is there? I haven't seen one but perhaps it's buried somewhere in the menus that I'm not seeing...
- xMaedaJul 27, 2023Tutor
Hi,
I have the same issue. Since firmware 10.5.0.14, i have IP cameras (in 2.4 only) that freeze or get disconnected by AP (802.11 deauthentication with code 34)
The option to load the backup firmware is not available in cloud mode.
The procedure I applied to be able to perform a rollback on two WAX360 managed in the Insight cloud :
(be careful to have wired access to each AP and local admin/password of each AP. -only perform this procedure if you know what you are doing-)
- Go to Web UI of an AP and log in.
- Switch Managed Mode "NetGear insight (cloud)" > "Web Browser (local)"
- Wait for AP reboot
- Go to Web UI and log in
- Go to Maintenance > Upgrade > Firmware upgrade
- Now you have the "Boot Up Backup Firmware" button ! (hidden in cloud mode)
- Wait for AP reboot
- Go to Web UI and log in with default access (admin / password) and re-set your password.
- Re-Switch Managed Mode "Web Browser (local)" > "NetGear Insight (cloud)"
- Wait for AP reboot
- Wait for the reconfiguration of the AP by Insight
- Enjoy.
- GedruspaxJul 27, 2023Star
Yeah this firmware is a disaster - I need a netgear employee to chime in this thread because I DO NOT want to have to switch 120+ APs from cloud mode to local to rollback the firmware only to then have to rejoin them to insight....
- GedruspaxJul 27, 2023Star
Question about your rollback - are you using DHCP or Static IPs?
Mine all have static IPs and i'm wondering when I switch them from Cloud mode to Local mode if it will lose the static IP or if it will keep it?
- xMaedaJul 27, 2023Tutor
Good question,
=> DHCP with static IP by MAC address.
Indeed, with static IP on a network without DHCP, yes, there is a risk of losing access of APs.
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