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Forum Discussion
jkberry924
Jun 01, 2024Follower
WAX630 - connected devices disconnect, "reconnect", cannot pull/renew DHCP without restarting radios
Buckle up. This one is wild. I'll preface this with the fact that I've been in all realms of IT for about 20 years. This problem has me literally chasing a ghost in my network, and short of "firmware...
MarkTonnaer
Sep 04, 2024Aspirant
I am not sure if this information can help you but I am struggling since june with WAX620 devices. My network has 3 AP's and 4 VLAN's and I trie a lot and I am searching for weeks and weeks. Netgear support is involved and in my case there was also one device changed for another.
I use Multi-PSK in a simple way to route to 3 VLAN's (the 4th is the management VLAN).
The problems that I experienced where that the AP's did crash and reboot constantly. They did lost the connection with the Insight portal constantly. I did switch to local mangement mode and re configure the 3 AP's manualy. At this moment I am running the latest FW and the problems did come back. When I do connect our Chromecast the AP that it is connected to crashes and rebootes or sometimes I have to cut the power off to reboot the device manualy.
When I connect my Apple Ipad to the WiFi and open my email the same is happening (to another AP).
I decide to make a test WiFi network and link them directly to VLAN10 and I do not use Multi-PSK for that SSID. When I do connect the Ipad (air 4th gen) to that SSID there is no problem and everything is stable.
Before I did this I did also test is with a USB-ethernet adapter an that was also working (just to confirm that it was not related to the rest of my network).
I am not sure if this information will help you with the root cause but I am convinced that there is a Multi-PSK related bu in the latest FW for the WAX device (I have the WAX-620).
Netgear is aware and I did ask them to do research to this problem and give feedback as soon as possible. I am curious if they wild find something.
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