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WAX630 WiFi Performance Slow
Wax630 Wifi Performance is considerably slow. Max speed ~300Mbps MAX on a 1Gig connection. I have tried updating firmware, downgrading firmware, 20mhz, 40mhz, 80mhz, wpa2, wpa3, turning off o...
In order to troubleshoot this issue. I turned off each 2 bands left 1 on for all three bands. When going into 2.4band speed drops to 100Mbps.
5ghz band regardless of device gets 300Max Mbps.
All devices are connecting into a WiFi standard that is more than capable of 2-300Mbps
Whether 2x2 Wifi 5(ac) , 2x2 Wifi 6(ax) or 4x4 Wifi6 (ax) all are capable of greater than 200-300Mbps . .... I am not connecting a device that is only capable of Wifi abg and expecting 800Mbps all are realistic expectations.
All devices tested are AC or AX standard
As far as the variables in the enviorment with signals mixing, congestion, density etc etc.....
This AP is a replacement for an older ASUS Router with Wifi 5(ac) and that unit is able to out perform the netgear. Whether using 80Mhz and 5ghz band the asus unit out performs it in everyway. So I would assume that if one unit is capable of the speed in the enviornment so would the netgear.
The netgear was suppose to be an upgrade that way I can support newer devices with Wifi6. With us upgrading some PCs at the office and hiring more employees needed something to support the staff.
Ive tried all three bands and all different MHz range. 20-40Mhz with 2.4 and 40-80 with 5ghz High and Low and using low ch. , mid ch. and highest ch. for each band.
Coming on this forum is my absolute last option.
I guess my next step would be to return it.
Below is a screenshot of two devices connected to the AP and it advertises 800Mbps down and 7-800Mbps up. One device is 2x2 AC and other other is 2x2 AX also not pictured but the android device is a 4x4 AX i beleive.... its a S22 Samsung.. Might be 2x2
The newer S22 can do HX80, certainly the higher end plus and ultra (names from wally brain) are certainly AX systems3, capable for HT160. lLink rates look correct in the 800 mb/s range for both the AC notebook as well as the AX mobile. Keep in mind this is WiFi, not Ethernet, so the throughput can never reach the link rate. however, some 450...550 mb/s should be feasible.
*Very unlikely mobiles are anything different than 2x2 - by far to much power required (and by far to expensive).
RaghuHR please assist your customer
Hi MediaRenegades We need to see what is the configuration and logs. Is there anyway you can do the air packet capture?
Please download the detailed logs from the monitoring page and send it for us via PM? You can use cloud storage tool to upload the detailed logs.
Thanks,
Raghu.
Yes how much transmitted data and length of time would you require?
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