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Forum Discussion
GDrosario
Jan 17, 2024Aspirant
WAX630E not negotiating 802.3at POE+ via LLDP
Hello, I have a site that is transitioning to WiFi6 and the APs will need to be put on the existing Cisco WS-C2960X-48FPD-L switches as we are transitioning the access switches with a different p...
schumaku
Jan 17, 2024Guru - Experienced User
Guess we're facing a factory new WAX630E here I tend to suggest to contact Netgear Support via https://my.netgear.com/ .
We can try to bring in BruceGuo into this discussion - not sure if he can assist on the fly here on what looks like an interop issue.
- GDrosarioJan 18, 2024AspirantHello Schumaku,
A support ticket seems like the way to go.
We’ve actually had these APs for about 6 months now powered by a Cisco C9300 switch via 802.3bt. They’ve been working fine there. While doing basic troubleshooting, I read some release notes about the WAX630E not negotiating PoE++ about a year ago and I upgraded the fw to see if it would fix the issue I’m having as well.- BrianLJan 19, 2024NETGEAR Moderator
Hi GDrosario.
Thanks for the update. Our Engineering team will help out once you have both the LLDP packet captures and AP device logs handy.
Kind regards,
- MaxGaeJan 21, 2024Aspirant
Dear Support Team,
I'm facing the exact same issue with the same product and a Cisco switch CBS350-48NGP-4X which can deliver 60w. The PoE port works perfectly with other AP and IP cameras.
Thank you in advance for your support
Max
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