Forum Discussion

Aspirant

Jan 17, 2024

WAX630E not negotiating 802.3at POE+ via LLDP

Hello, I have a site that is transitioning to WiFi6 and the APs will need to be put on the existing Cisco WS-C2960X-48FPD-L switches as we are transitioning the access switches with a different p...

GDrosario

Aspirant

Jan 18, 2024

Hello Schumaku,

A support ticket seems like the way to go.

We’ve actually had these APs for about 6 months now powered by a Cisco C9300 switch via 802.3bt. They’ve been working fine there. While doing basic troubleshooting, I read some release notes about the WAX630E not negotiating PoE++ about a year ago and I upgraded the fw to see if it would fix the issue I’m having as well.

BrianL

NETGEAR Moderator

Jan 19, 2024

Hi GDrosario.

Thanks for the update. Our Engineering team will help out once you have both the LLDP packet captures and AP device logs handy.

Kind regards,

MaxGae
Aspirant
Jan 21, 2024
Dear Support Team,

I'm facing the exact same issue with the same product and a Cisco switch CBS350-48NGP-4X which can deliver 60w. The PoE port works perfectly with other AP and IP cameras.

Thank you in advance for your support

Max
GDrosario
Aspirant
Jan 21, 2024
As soon as I get it back it on the test bench I’ll fire up Wireshark and pull the logs.
- BrianL
  NETGEAR Moderator
  Jan 22, 2024
  Hi GDrosario
  
  Thanks! We look forward to it. MaxGae Kindly share the same so we can further assist you.
  
  Kind regards,
  - GDrosario
    Aspirant
    Jan 22, 2024
    BrianL: here's the LLDP coming out of the AP.
    
    EDIT: Unfortunately, I cannot post the entire log archive here as it contains sensitive information. I can pull out any relevant information if needed.