NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jasondunn
Jan 24, 2026Apprentice
Where are the firmware updates?
I'm baffled. I get emails from Netgear announcing firmware updates:
Email January 23rd Firmware Details: Model WAX630E Firmware Version: 12.5.0.14
Email January 23rd Firmware Details: Model WAX620 Firmware Version: 12.5.0.15
I manage these myself directly via IP, so I log into the AP and click the Check for Upgrade button. It tells me there's no new firmware. It shows I'm using V11.8.0.9.
The product page for the 630E shows 11.8.0.9 is the latest: https://www.netgear.com/support/product/wax630e
So what's going on here? Why am I getting emails announcing new firmware that Netgear doesn't offer for download and my AP can't see to grab?
Als re-discussed again and before.... FW page shows 'Updates Available' | NETGEAR Communities
1 Reply
- schumakuGuru - Experienced User
Als re-discussed again and before.... FW page shows 'Updates Available' | NETGEAR Communities
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!