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Forum Discussion

jasondunn's avatar
jasondunn
Apprentice
Jan 24, 2026
Solved

Where are the firmware updates?

I'm baffled. I get emails from Netgear announcing firmware updates:

 

Email January 23rd Firmware Details: Model WAX630E Firmware Version: 12.5.0.14

 

Email January 23rd Firmware Details: Model WAX620 Firmware Version: 12.5.0.15

 

I manage these myself directly via IP, so I log into the AP and click the Check for Upgrade button. It tells me there's no new firmware. It shows I'm using V11.8.0.9.

 

The product page for the 630E shows 11.8.0.9 is the latest: https://www.netgear.com/support/product/wax630e

 

So what's going on here? Why am I getting emails announcing new firmware that Netgear doesn't offer for download and my AP can't see to grab?

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