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Forum Discussion
Windows PCs do not see WiFi Network
I recently installed a new WiFi network. Apple phones, Mac PCs, Samsung Android phones all can see and access the network (some at 802.11ax, others at 802.11ac). Unfortunately, none of my Windows P...
If these PCs affected are built with or updated with Intel WiFi adapters (most generations from the last few years), these wont recognize any Wi-Fi 6 APs - even if these are Wi-Fi 4 or 5 802.11ac/b/g/n clients. Blame your PC/Windows OEM for not including fully compatible Intel Wi-Fi adapter drivers in their update selections in the update library, in the Windows update selection, and last but not least your Windows admins for not keeping the Windows system network adapters for ignoring update requirements.
These driver kits include embedded firmware for the processors integrated on the Intel Wi-Fi adapters. Without, they won't recognize any Wi-Fi 6 access point or wireless router.
Look, you don't talk to ignorant newbies here - these issues exist since the first days of Wi-Fi 6 APs/routers are on the market.. Even if you insist it's supposed to be compatible - either believe the elderly experienced network admins and community members here, or go and complain to your Windows PC OEM, or the Netgear support - both a waste of time and effort in my opinion. They will repeat you need to do your homework...
Lack of insight, impossible to help much further.
Anything I've provided above is some best effort and guessing information, based on a lot of experience, under the assumption we talk of Intel Wi-Fi adapters, under the assumption of a regulatory area where the unknown Wi-Fi adapters are operational with "any" bands available in that very same regulatory area, under the assumption the access points (router et all) are configured to the appropriate local regulatory location, ...
Overall, there is virtually no information provided. I understand there are three WAX630E (equipped with 2.4, 5, and 6 GHz radios why ever), configured to unknown channels and SSIDs and combinations, up2date Windows 10 systems (with zero insight about adapter, config, ..), and that some unknown devices seem workable.
H-town-Ken wrote:
Still no change in performance, unable to see, let alone connect to - the new 6E network with my Windows 10 PCs.
With an additional 1200 MHz of spectrum (resp. 480 MHz in ETSI regulatory area for now), available for use in the 6 GHz band for Wi-Fi applications, Wi-Fi 6E devices will operate in 14 (6 in ETSI) additional 80 MHz channels and 7 (3 in ETSI) additional 160 MHz channels.
To recognize and use the 6E Wi-Fi radios, you need clients able to support 6E, because these operate on 5925..7125 MHz (resp. 5925..6425 MHz in ETSI). This obviously requires 6E capable clients resp. WiFi adapters.
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