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Forum Discussion
Wireless Access Point Device (WAC104) Rejecting Password for 2.4 GHZ Band
I have a dual band Wireless Access Point (WAC104). Recently updated WAP firmware to latest available version (V1.0.4.17). Since then, I have not been able to access 2.4 GHz band on any wireless device in our home - keep getting error message that Password is incorrect. No problems accessing the 5 GHz band. I've tried resetting the WAC104 device, reinstalling previous firmware version (V1.0.4.15), but still cannot access the 2.4 GHz band. Any other suggestions?
1 Reply
Welcome to the community! :)
Since you have already tried a factory reset, let us try to unsecure the wireless network on both 2.4GHz and 5GHz then check if you are able to go online wirelessly just fine. If you are able to go online wirelessly just fine, secure again the wireless network on both 2.4GHz and 5GHz and check if the same problem will occur.
Regards,
DaneA
NETGEAR Community Team
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