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WNDAP660 Internet Access Keeps Loosing Access
My WAP keeps loosing access to the internet and it does it quite often; 6 times an hour, all my wireless devices loose Interment access. They all have WIFI connectivity to the WAP and maintain their...
Dear All
We have made potential fix for this kind of issue. Could you please reach us https://www.netgear.com/support/contact.aspx to get the patch image?
Thanks
Raghu
Hello zappullae,
Welcome to the community!
Sorry to hear about the issue you are having with the AP. I looked up the case and it was indicated that if the issue comes back after the factory reset and firmware update the device will be replaced. I have talked to support and asked them for someone to contact you and process your RMA. The product that you have has a Complimentary NBD (Next-Business-Day) replacement, so you there should be no charge.
I hope this helps you out.
Thanks,
Thank you I will contact them. I'm trying one thing right now. I set the 5G chanell to auto. It was at at chanell 11. I will let u know in a few days.
Thank you I will contact them. I'm trying one thing right now. I set the 5G chanell to auto. It was at at chanell 11. I will let u know in a few days.
Hi zappullae,
That was one of the suggested steps on your previous contact with support. We'll wait for your feedback.
Thanks,
Unfortunately that didn't fix it. So last night it was fine and fast. The first connection this morning failed again. I had to disable and reenable WIFI on the device.
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