NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AusmWW
Jun 30, 2026Follower
Fritzbox+GS305E+WAX210 Vlan
Checked serveral similar posts, but could not find my case.
It seems to me, that my case is less complex than those I found.
I ordered a GS308E and a WAX210 in order to be able to create a segmented Network at home.
We have a photovoltaik-system installed. The different devices since weeks have grave issues communicating with each others. Some of them use multicast. From customer support I got the advice, to buy a managed switch and create a Vlan exclusive for their devices.
As I have to get used to this, for me, new functionallity I searched for hardware which can be configured without the need of any cloud-service. I choosed to order a GS305E and a WAX210.
In addition to the request from the PV-Support, I want to create more Segments using Vlans.
My Idea:
Fritzbox main Lan:
lan+wlan PCs, tablets, printer, scanner, NAS
Fritzbox guest-wlan: (no guests)
wlan cameras
Vlan3:
wlan smarthome devices like shelly sensors and actors
Vlan 4:
lan + wlan IOT-devices like Hue, TV etc.
WAX210-Guests:
guests
GS305E:
Port1: VLan1: actually free
Port2: VLan2: unmanaged switch connecting all PV-devices
Port3: all: WAX210
Port4: VLan4: wired IOT-devices
Port5: all: Uplink to Fritzbox Lan1
WAX210:
SSID1 : Vlan Id 3
SSID2: Guests
SSID3: Vlan Id 4
setting GS305E
Setting WAX210
From Posts I read in the community, I understood, that I shall use 802.1Q.
My Intension:
all devices may be able to connect to the internet
no device of any vlan may connect/disturb any device on another vlan, nor Fritzbox
Question:
will this setup prevent devices in Vlans prevent to access devices in the Fritzbox Lan?
Seemingly any type of Help and Support for me is inexistent.
I can‘t register the serial number of the GS308E nor the serial number of the WAX210. inserting the serial number, the button „Register“ remains greyed out.
Attempting to start a chat with support, a message like „queue is filled up“ is preventing support.The button „phone call“ for me is greyed out.
Trying to get help here, it seems that noone cares.
I have to send back the produkts.
2 Replies
- AusmWWFollower
Seemingly any type of Help and Support for me is inexistent.
I can‘t register the serial number of the GS308E nor the serial number of the WAX210. inserting the serial number, the button „Register“ remains greyed out.
Attempting to start a chat with support, a message like „queue is filled up“ is preventing support.The button „phone call“ for me is greyed out.
Trying to get help here, it seems that noone cares.
I have to send back the produkts.
- schumakuGuru - Experienced User
AusmWW wrote:
Seemingly any type of Help and Support for me is inexistent.
This is a community, and not support.
AusmWW wrote:
I can‘t register the serial number of the GS308E nor the serial number of the WAX210. inserting the serial number, the button „Register“ remains greyed out.
Product registration can be done direct on https://my.netgear.com/register.aspx - the form requires either a 13 or in some special case a 16 long serial number - like XYZ1234567890 - to "unlock" the [Register] button.
AusmWW wrote:
will this setup prevent devices in Vlans prevent to access devices in the Fritzbox Lan?
Yes: Of course it will, because of different VLANs and IP subnets can't communitate.
There is only one Ethernet port ln the Fritzbox allowing to operate a dedicated network. This is the Fritzbox Guest network, available as a untagged (access) port.
There is no [T]agged VLAN access to the Guest network available, nor does any Fritzbox allow to operate more than these two networks and IP subnets, nor does and Fritzbox support any IP routing between the Guest and the LAN (and definitively no additional IP subnets).
AusmWW wrote:
The button „phone call“ for me is greyed out.
From https://my.netgear.com/support/contact.aspx -> Contact Support
Yes, before you can open a ticket (also during the initiel 90 days of free installation support), the product needs to be registered.
Related Content
NETGEAR Academy
Steigern Sie Ihre Fähigkeiten mit der Netgear Academy - Lassen Sie sich schulen, zertifizieren und bleiben Sie mit der neuesten Netgear-Technologie auf dem neuesten Stand!
Machen Sie mit!
ProSupport for Business
Umfassende Supportpläne für maximale Netzwerkverfügbarkeit und geschäftliche Sicherheit