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CAX30 - Video Buffering
Hi - things have improved for me with the beta overall, but I am now having persistent issues with video buffering. I have solid internet speeds, and I am the only one on my network. I'm wondering if anyone else is experiencing similar issues.
Changing to channel 44 on 5 Ghz seemed to do the trick!
8 Replies
What devices are you using to video stream?
Was this happening before you applied the beta FW?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?et 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
Is Smart Connect enabled?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerHas a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-routerI'm using an iMac. I didn't recognize this issue before the beta firmware. I changed the channel for 5Ghz. That may have done the trick - I just tried watching a video that I was trying to watch yesterday and it is now working. I'll keep you posted in this thread.
To your other question: yes, I have "smart connect" enabled.
Note that after I made the chance to my wireless channel and things rebooted, I now am continually getting an error on my "Wireless" tab (under both Basic > Wireless and Advanced > Setup > Wireless Setup)
I recommend doing a factory reset and setup from scratch. I also have this version and ran into a couple of odd issues that were resolved at I FR my cax30 and setup from scratch on my Mac Book Pro 2018.
