NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nuggets007
Oct 02, 2026Follower
Insight: "Unable to apply the port configuration … Parsing error (status)"
Hi all,
Since recently I can no longer change port settings (port name / VLAN ID) on my Insight-managed switches through Insight. Every attempt ends with an email like this:
The following operation did not execute completely: Details: Device Name: <device name> Network Name: zuhause Model: GS724TPv2 Failure Reason: Unable to apply the port configuration for device <device name> as Parsing error (status)
Affected devices (3 switches, 2 models):
- 2 × GS724TPv2, firmware (latest available)
- 1 × GS110TPv3, firmware (latest available)
All three are online in Insight and otherwise work normally. The error only appears when I try to apply port configuration changes via Insight. I tried Insight Cloud Portal and changed port name and VLAN ID, one at a time and several at once.
What I have checked:
- Firmware is up to date on all devices.
- The error occurs on different hardware models, so a single device issue seems unlikely.
- The error appears to have started with the recent Insight update.
My assumption: Insight cannot parse the status response from the devices when applying port configuration. This looks like a problem on the Insight side rather than in my configuration, but I could not find any KB article or release note describing this specific error message.
Questions:
- Is anyone else seeing "Parsing error (status)" after the latest Insight update?
- Is this a known issue, and is a fix planned?
- Is there a workaround other than configuring the ports locally on each switch?
I'm happy to provide logs or further details if needed. Thanks!
1 Reply
- schumakuGuru - Experienced User
Active Insight Subscriptions always include support.
Head to https://my.netgear.com/support/contact.aspx (login inc case you are not...)
Get Support -> Open a Support Case
Select (x) I have a Subscription Service
Select the Service Opitons: InsightBest way is then to Call Support (Chat is often overloaded).
Provide a -brief- description...(no idea why the online imsgaes are once more not showing up here again...)
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!