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Forum Discussion
Solved
RBK50 satellite "no internet" status
to anyone who can assist:
When I check for firmware updates on my router and satellite, the satellite reports "No Internet". What is it telling me?
The only known change is the position of the satellite. Rather than sitting on top of the stand it is on, my wife moved it to the lower shelf of the stand. I wouldn't think that would make a differrence, but you never know.
I can't see the top of the satellite now to know whether or not the ring is lit or not.
Any help would be greatly appreciated.
BillYoung
Hello BillTYoung
I have had this issue as well I went and just power reset the units and may need to resync them. After that it allowed me to upgrade the firmware on the satellites.
DarrenM
8 Replies
Are devices connected to the unit still getting internet from the satellite?
DarrenM
DarrenM:
Yes, devices that are connected to the satellite still get internet access despite this issue.
I put a tablet I have right next to the satellite, connected it to the network (the first time it has connected to this network), verified that it was connected to the satellite, then accessed the internet on it. I went to a page that is updated daily just to make sure that it picked up the latest one from the internet.
BillYoung
You can try to resync the unit see if that will get that message to go away.
DarrenM
