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RonB88's avatar
RonB88
Aspirant
Feb 17, 2019
Solved

Tried to register my swithc product but it says the seriel number is already registered

Hi,   I tried to register my product (GC752XP) on my myNETGEAR account registration form, but it says the seriel number is already registered to another customer.... Can someone from Netgear help...
  • DaneA's avatar
    Feb 18, 2019

    Hi RonB88,

     

    Welcome to the community! :) 

     

    Kindly send an e-mail to Customer Service: customer.service@netgear.com and be sure to follow the format below: 

     

    Subject Title: Product Registration – Existing Registered

     

    Provide the following details in the body of your e-mail:

     

    a. Exact Serial Number and Model Number of your NETGEAR device

    b. The e-mail address you are using on your MyNETGEAR Account

    c. Attached the Proof of Purchase or Sales Invoice of the NETGEAR device you bought 

    d. Provide a brief description of the issue you encountered

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team

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