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MiloDV's avatar
MiloDV
Aspirant
Oct 26, 2022
Solved

BR200 add device problem 'An error occurred while processing the request. Try again'

Hi all My BR200 dropped its connection to Insight yesterday. After waiting for hours for it 'waiting for connection' then 'still waiting for connection' & trying rebooting etc. etc. etc. I finally...
  • MiloDV's avatar
    MiloDV
    Oct 26, 2022

    schumaku 

    Many thanks for the advice & the caution. We had thought removing more devices from Insight might open another can of worms.
    We shall investigate the EoL. However, at this point this is starting to go beyond our knowledge base.

     

schumaku's avatar
schumaku
Guru - Experienced User
Oct 26, 2022

Does the ISP from where the DNS config (by DHCP) and DNS is provided have some overly smart filtering in place?

 

Give a try and manually push some alternate/public DNS IPs like Google's 8.8.8.8/8.8.4.4 or Cloudflare's 1.1.1.1 to the config.

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