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Forum Discussion
Can't add RN424 to insight
In my insight app, my readynas RN424 shows up as an insight manageable device. When I go through the process to add it, i get the message that it Cannot be Added, the device model is not supported ...
Hi l_vuk,
Welcome to the community! :)
Let us isolate the problem. Kindly answer the questions below:
a. Is ReadyCloud enabled on your RN424?
b. Do you have an existing Insight account? If ever you don't have, kindly create one. Refer to the article below as reference:
How do I create an Insight account?
Not sure if you are aware of the article below. Just sharing it to you and used it as your reference guide:
How do I discover, add, and register a ReadyNAS storage system in the Insight app?
More knowledgebase articles here:
Knowledge base landing page for managing ReadyNAS OS 6 storage systems with the Insight app
Regards,
DaneA
NETGEAR Community Team
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