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Forum Discussion

Trazom's avatar
Trazom
Follower
Mar 19, 2022

Client Names BR200

Hi I have an insight managed BR200 Router with insight managed switches.  In the insight app I can see the number of connected clients but when I go to look at them I just see a list with "unknown" as the client name.  I can see the MAC addresses and IP addresses fine but that's not very helpful as I don't have a lookup table in my head!  How can I change the name assigned to each client so I can tell which client is which in the insight app or cloud portal?

2 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    @Trazom,

     

    NETGEAR Insight has been recently updated to v6.7 (v = version).  Is it still the same problem?

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      DaneA Trouble is that the client naming functionality in a pure wired Insight environment is very limited. A lot of information is taken and made available from the Wireless side, combining wired details with the access points. On it's own for wired (Insight BRx00 router, with or without the cloud managed switches, some more fine tuning seems to be required. 

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