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Forum Discussion
Error Communicating with Device
I was setting up the switch, creating a vlan on port 3, and lost contact with the device.
Could not access it via Web or Cloud interface.
After reading some posts in this forum, I removed the ...
Update....
Deleted the switch from the cloud and factory reset it.
While adding the device, created a new network {Net2}. Cloud and web access continued to work after 20 min.
Deleted the switch from the cloud and factory reset it.
Added the switch back to the original network. {Net1} The Insight App shows “Configuration in process”. The cloud Light on the switch is Off. Received a message that the device is offline. App changed to “Device is Disconnected”.
Deleted the switch from the cloud and factory reset it. AGAIN
Added the device back to Net2. It attached to the cloud configuration for Net2 and continued 2-way communications. The cloud light is Blue
It just doesn’t work when reconnecting to the Net1 account.
Any Ideas???
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