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anthony_a's avatar
anthony_a
Follower
Mar 25, 2025
Solved

Cannot Check/Update Firmware - Communication Error

Hi @netgear community,

 

I am running my ReadyNAS without issues, but noticed I am not able to check/update the firmware anymore, it gives me "Communication Error. Check your internet connection, DNS Settings, or proxy settings." This used to work, any there have been no changes on my end. Any ideas?

 

Thanks,

Anthony

 

ReadyNAS 6.28X

FW: 6.10.10

 


  • anthony_a wrote:

    I am running my ReadyNAS without issues, but noticed I am not able to check/update the firmware anymore, it gives me "Communication Error. Check your internet connection, DNS Settings, or proxy settings." This used to work, any there have been no changes on my end. Any ideas?

     


    It's Netgear's issue. I've reported it to them, but they haven't responded.  My guess is that they've taken down the update server.

7 Replies

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  • anthony_a wrote:

    I am running my ReadyNAS without issues, but noticed I am not able to check/update the firmware anymore, it gives me "Communication Error. Check your internet connection, DNS Settings, or proxy settings." This used to work, any there have been no changes on my end. Any ideas?

     


    It's Netgear's issue. I've reported it to them, but they haven't responded.  My guess is that they've taken down the update server.

    • André's avatar
      André
      Aspirant

      I'm running firmware 6.10.10 on my RN102 and getting the same problem.
      The machine itself is running fine.

      • JuneWinters's avatar
        JuneWinters
        Aspirant

        I'm getting the same issue. ReadyNAS 104 with 6.10.10 running. Same error. No issues with system itself.

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