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Forum Discussion

bpichany's avatar
Aug 05, 2022
Solved

ReadyNAS 102 Communication Error when checking for Updates

My ReadyNAS 102 with Firmware 6.10.7 pops-up a Communication Error 6001010060, when Check for Updates. Any ideas?

  • Hi!

     

    It should be fixed now.

     

    Please let us know if you're still encountering the issue.

     

     

    Regards,

     

    JeraldM

    NETGEAR Community Team

14 Replies

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  • JeraldM's avatar
    JeraldM
    NETGEAR Employee Retired

    bpichany,

     

    Welcome to the community!

     

    Could you enable Secure Diagnostics mode on the NAS and PM me the 5-digit port number?

     

     

    Regards,

     

    JeraldM 

    NETGEAR Community Team

      • Ray2's avatar
        Ray2
        Luminary

        Same problem began only yesterday.  No changes to firmware and internet works fine otherwise?  Error message goes on to say: "Check internet connection, DNS settings, or proxy settings". 

         

        None of those things have changed in my system.

         

        Looking forward to reply.

  • I have a ReadyNasRN31221D.

    I'm also suddenly having the same error when attempting to check for updates. It was fine about 2 weeks ago.

    Everything else is working fine except my ASUS router now won't let me set DNS unless I also set DDNS which I never needed to before!

     

  • ReadyNAS 104 running 6.10.7 with the same problem that appeared in the last few days.

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