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Forum Discussion
anthony_a
Mar 25, 2025Follower
Cannot Check/Update Firmware - Communication Error
Hi @netgear community, I am running my ReadyNAS without issues, but noticed I am not able to check/update the firmware anymore, it gives me "Communication Error. Check your internet connection, D...
- Mar 25, 2025
anthony_a wrote:
I am running my ReadyNAS without issues, but noticed I am not able to check/update the firmware anymore, it gives me "Communication Error. Check your internet connection, DNS Settings, or proxy settings." This used to work, any there have been no changes on my end. Any ideas?
It's Netgear's issue. I've reported it to them, but they haven't responded. My guess is that they've taken down the update server.
André
Apr 13, 2025Aspirant
I'm running firmware 6.10.10 on my RN102 and getting the same problem.
The machine itself is running fine.
JuneWinters
May 02, 2025Aspirant
I'm getting the same issue. ReadyNAS 104 with 6.10.10 running. Same error. No issues with system itself.
- StephenBMay 02, 2025Guru - Experienced User
JuneWinters wrote:
I'm getting the same issue. ReadyNAS 104 with 6.10.10 running. Same error. No issues with system itself.
AFAICT Netgear took down the update server.
- AndréMay 08, 2025Aspirant
Obviously this is NetGear's way of saying: maintanance and support discontinued...
- StephenBMay 08, 2025Guru - Experienced User
Andre wrote: Obviously this is NetGear's way of saying: maintanance and support discontinued...
Before this happened, ReadyCloud was discontinued, the apps page was taken down, and all ReadyNAS platforms became end-of-life.
So nothing new here. They've exited the business.
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