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Forum Discussion

dinosoar1's avatar
dinosoar1
Aspirant
Feb 02, 2024

Insight app for Mac says my device is compromised....

Been using the Insight app on my iPhone for a while. Just installed Insight on my MacBook Pro and upon launch, the window in the attached image appears and I'm unable to use the app. I'm running a Ma...
BrianL's avatar
BrianL
NETGEAR Moderator
Feb 02, 2024

Hi dinosoar1,

 

Let me check this with our Insight team and keep you posted on updates.

 

 

Kind regards,

Music-IT's avatar
Music-IT
Aspirant
Feb 02, 2024

I have tested the Insight App om my MacBook Pro M1 almost a year ago and for me it never worked.
I can only recommend to use a browser for Insight on a Mac as the GUI is more computer oriented instead of the small display's we have on our smart hones. And the portal is more stable/reliable than the App.

 

 

p.s If you try the iOS Netgear Mobile App on a Apple Silicon Mac you will also see nice issues like a rotated interface 😉 So just don't use the Netgear iOS App's on a Mac as ....

Rgds
Rob

  • BrianL's avatar
    BrianL
    NETGEAR Moderator
    Feb 02, 2024

    Hi Music-IT,

     

    Thanks for your response. I agree as the Insight app is intended for iOS. On macOS, for the best experience, please use the Insight web portal by visiting insight.netgear.com in your web browser.

     

    dinosoar1,

     

    We will check on this internally.

     

     

    Kind regards,

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