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Forum Discussion

tks-it's avatar
tks-it
Aspirant
Nov 10, 2022

Insight is not reachable

Hi there,

I was wondering if anyone has problems with connecting to Insight Cloud Portal. I can log in but it always pops up with an error that Insight is not reachable at the moment... this is doing for at least two hours for now...

 

3 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    tks-it,

     

    We apologize for the inconvenience this has caused you.  😞

     

    This is currently being fixed.  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • tks-it's avatar
      tks-it
      Aspirant

      Thank you very much. I just started to change SSIDs, rules and passwords ... and then kaboom 😄

      Thanks for the reply.

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        tks-it,

         

        Just an update.  The issue is now resolved.  If you encounter any problems, kindly try to log out then log back in.

         

        If in case the problem still occurs, I suggest you to open a support ticket with the NETGEAR Support Team here at anytime for further assistance.

         

         

        Regards,

         

        DaneA

        NETGEAR Community Team

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