NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Insight Web Interface "Invalid Session" Popup
I can not work with the Insight Web interface. Since a few days, I login, do MFA, Trust the browser (Safari, Chrome), use it for a few minutes, and then Insight Popup presents me with an "Invalid Ses...
Well, I was going to try to open a ticket by clicking the "Contact Support" button at the bottom of this page which would take you to
https://www.netgear.com/support/contact.aspx
...but that page returns a 404 :(
It's been 3 months with this annoying error which makes navigating the portal next to impossible. My renewal is April 5th for 16 devices. If this isn't fixed in the next couple weeks, my plan is to get things as stable as possible and not renew.
What is going on at Netgear these days?
Well, I was going to try to open a ticket by clicking the "Contact Support" button at the bottom of this page which would take you to
https://www.netgear.com/support/contact.aspx
...but that page returns a 404 :(
Here on insight.netgear.com my browser does show on "Contact Support" (both mouse-over and on click) direct a link to
https://my.netgear.com/products.aspx - not aware this was changed recently...
There the available support options depend on the hardware support status, there is no dedicated support contact for Netgear Insight, despite of the valid and active Insight subscription.
The Insight Web-browser sessions stay up and remain valid for me here (Windows 11/Chrome, Windows 11 /(modern)Edge or AAOS/Chrome Beta (Volvo!).
Something Apple specific, or some overly "smart" in-line security appliances, in the data path?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
