NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Bsnmate's avatar
Bsnmate
Aspirant
May 17, 2017
Solved

"Invalid Firmware Image" WNDR4300

Hello. New to Community. I have a WNDR4300 router, firmware version V1.0.1.60.  A recent scan of my network with my eset security suite pointed out a vulnerability in the network and recommended upgrading the router firmware. I have gone through the upgrade process from Netgear Support and the firmware version is shown as  V1.0.2.80. In trying to run the zip file and burn to disc, both from downloaded and saved file, and downloading without saving, I consistently get the message,  "The selected disc image is invalid". It is like there is some issue with the latest download version not recognizing my router model as correct, even though it is the model number that I submitted for the firmware update. Hope someone can shed some light on this. Thanks

3 Replies

    • Bsnmate's avatar
      Bsnmate
      Aspirant

      Hello  michaelkenward and thanks for getting back with me. This morning I tried again to burn the zip file and got the same results. I didn't see any options for unzipping the file prior to burning. This attempt was done from another computer just to rule out any unknowns. Then I started doing more searches for a solution and tried the route of doing the update directly from the NETGEAR Genie application. This worked fine and I am now uptodate on my router firmware. Still don't know what I was missing the other way but the Genie method worked, so the issue has gone away. Thanks again

      • Glad it worked. These days I have all but given up on burning files to CD. I either use them as they come or I out them on a USB drive. Much easier to manage, and doesn't even need a CD drive.