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Forum Discussion
mike1110
Jan 10, 2026Tutor
Insight Web Interface "Invalid Session" Popup
I can not work with the Insight Web interface. Since a few days, I login, do MFA, Trust the browser (Safari, Chrome), use it for a few minutes, and then Insight Popup presents me with an "Invalid Ses...
hasherati1
Mar 11, 2026Tutor
Well, I was going to try to open a ticket by clicking the "Contact Support" button at the bottom of this page which would take you to
https://www.netgear.com/support/contact.aspx
...but that page returns a 404 :(
It's been 3 months with this annoying error which makes navigating the portal next to impossible. My renewal is April 5th for 16 devices. If this isn't fixed in the next couple weeks, my plan is to get things as stable as possible and not renew.
What is going on at Netgear these days?
FURRYe38
Mar 17, 2026Guru - Experienced User
FYI, that URL is no longer valid or used with NG.
The following are supported working paths to contact NG support:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/home/
https://www.netgear.com/about/contact-us/
Please update our contact information for NG.
hasherati1 wrote:Well, I was going to try to open a ticket by clicking the "Contact Support" button at the bottom of this page which would take you to
https://www.netgear.com/support/contact.aspx
...but that page returns a 404 :(
It's been 3 months with this annoying error which makes navigating the portal next to impossible. My renewal is April 5th for 16 devices. If this isn't fixed in the next couple weeks, my plan is to get things as stable as possible and not renew.
What is going on at Netgear these days?
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