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Forum Discussion
Netgear Insight, Feature Request/Issue Resolution
As part of the beta test group for the WAC540, I was unable to really evaluate the product as much as I wanted due to lack of a switch that could power it up and when I ordered a GC510PP to replace m...
ComputerMikes wrote:
As part of the beta test group for the WAC540, I was unable to really evaluate the product as much as I wanted due to lack of a switch that could power it up and when I ordered a GC510PP to replace my GS110TP, it was backordered for over a month through my channel partner.
The specs say 802.3af so the GS110TP should be sufficient (permitting there is enough power available for all PoE devices).
Curious if there is no Netgear "standard" 12V DC 1A or the like power input port as an alternate power source?
ComputerMikes wrote:
So far, the issue I'm having is the Facebook Wifi Captive Portal. Devices can connect to the SSID but not get any IP Address, All other SSIDs work as well as DHCP, so it makes me wonder where the failure is.
Hit and miss feature. Have seen some random failures recently with the FB Captive Portal access on other WAC models the last weeks. Disputable if a business today can afford for requiring it's WiFi visitors to have a Facebook account - but that's another story.
Go to the local Web UI, confirm the "it's Insight managed" pop-up, head to Monitoring -> Logs -> Download detailed logs ... put the file to any cloud share, and sent the link with that information to RaghuHR.
ComputerMikes wrote:
As far as a request, Business Central has the capability for scheduling wireless active hours and off-hours, but Insight (as far as I can see) does not. For my business clients, that is a key feature. Any chance to get that integrated?
Haven't seen this request very often, I guess one or two here in the community. Amazing, all my business clients and friends operate the wireless 24*7, never got such a demand. Worth to have it added skazi - considering both the GC switches and the Insight WAC have local controls, this should not be that difficult - expect during boot time, before the time is properly set, or if there is a problem with setting the correct date and time - lack of a hardware clock.
Aside, the probably better place for this discussion would be the NETGEAR Insight Network Management community section.
Regards,
-Kurt
PS. Just an Insight and Insight Pro user and ambassador, not working on behalf of Netgear.
Could you please share the type of wireless clients that you have used? Is it iPhones or Android phones?
Have you configured different VLAN for that SSID, if yes, please ensure DHCP server running for that respective VLAN in back-end.
Please send the detailed logs to debug further.
Thanks,
Raghu
RaghuHR wrote:
Could you please share the type of wireless clients that you have used? Is it iPhones or Android phones?
Have you configured different VLAN for that SSID, if yes, please ensure DHCP server running for that respective VLAN in back-end.
Please send the detailed logs to debug further.
Thanks,
Raghu
Could you please share the type of wireless clients that you have used? Is it iPhones or Android phones?
I have tried both. Even tried a laptop.
Have you configured different VLAN for that SSID, if yes, please ensure DHCP server running for that respective VLAN in back-end.
I'm using a different VLAN and it is tagged all the way back to the BR500 I'm using.
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