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Forum Discussion

nmac161's avatar
nmac161
Follower
Oct 30, 2022

WAX APs intermittently reporting "resumed connection with the NETGEAR Insight etc . . . ."

I have 6 APs - 5x WAX615 and 1x WAX620.   All units are wired to a Ruckus network switch. No wireless mesh. Internet connection is AT&T fiber via a Sonicwall TZ470 firewall. All devices managed v...
RealWorldNeo's avatar
RealWorldNeo
Aspirant
Jan 18, 2023

Same issue is happening to me.

 

Devices show randomly as connected / disconnected / partially connected and loads of emails.

 

What is going on?

 

DaneA's avatar
DaneA
NETGEAR Employee Retired
Jan 18, 2023

nmac161 / lairdo / RealWorldNeo,

 

We apologize for the inconvenience this has caused you.  The notifications you received are valid but due to an issue on the Insight server side the alerts were delayed and then all sent at the same time.

 

NETGEAR is aware of the issue and the notifications should have stopped by now.  If ever you still encounter the same issue kindly open a support ticket with the NETGEAR Support Team here at anytime.

 

 

Regards,

 

DaneA

NETGEAR Community Team

  • lairdo's avatar
    lairdo
    Aspirant
    Jan 18, 2023

    Thanks, DaneA for the information.

     

    The last email I received was at 8:08 PM HST last night, so that does seem to be an improvement!

     

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