NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ketchuphed
Jan 17, 2018Aspirant
Resource validation error when attempting to sign in to Insight
I have been unable to sign in to the Insight for about 2 weeks now. When attempting to sign in with my username and password i get "Unable to sign in. Resource validation error" with a Try Again butt...
- Feb 21, 2018Kohdee, I am on Android. I am manually typing the email address.
I have found an unsatisfying solution by changing the email address associated to my account. This has allowed me to log in. It is unfortunate that the system did not support the initial address I provided, as all other Netgear services accepted it as valid.
Thank you
SalauddinK
Jan 18, 2018NETGEAR Expert
Hi ketchuphed
As i could understand, you were unable to Sign in to the Netgear Insight App. (With resource validation error)
You had reset the password using forgot password & you are now able to login with the new password.
Could you help us with more Info
1. Was this Netgear account created from the Netgear Insight App ?
If not how did you create this account.
2. Is the Issue resolved now, with the new password.
Thanks,
SalauddinK
DaneA
Jan 22, 2018NETGEAR Employee Retired
Just following up on this. Kindly respond to the post of SalauddinK. We’d greatly appreciate your feedback.
Regards,
DaneA
NETGEAR Community Team
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!