NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Resubscribe for WAX 620
After a year my subscription has expired on the WAX 620. it isn't the easiest to find how to resubscribe. After searching, I find three prices. I chose the $79. per year as I use this at home and not...
HarmonHodge wrote:
I can download the firmware to my Mac but cannot I stall it on the wax 620. I also tried logging in directly to see if I could do anything but that fails.What happens when you try?
I see no suggestion in the manual that you have to have a subscription to update the firmware. Indeed, it has instructions on how to do it manually.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manualManually download firmware and update the access point
HarmonHodge wrote:
All I want to do is keep the device up to date.
I doubt if you need to subscribe to anything to do that.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device, if they exist.
Firmware updates will also be there.
Thank you. I will give it a try. I use Insight. It reads updates available but will not let me access. I also have a WAX601Y with the years support. It allowed me to up date it. I really have no need for support as this is for home use. I will try the links.
Thank you
Harmon
The WAX610Y can be integrated with the Insight management, along with the WAX620, into the same location of course.
- Yessir. I have done that. Works great. I purchased the wax620 a year ago and the wax610y recently. Works great. I just lost the ability to up date the wax620 when the support expired. NetGear doesn’t seem to want to take money on weekends and send a key for me to renew. I can download the firmware to my Mac but cannot I stall it on the wax 620. I also tried logging in directly to see if I could do anything but that fails.
Thank you
Harmon
HarmonHodge wrote:
I can download the firmware to my Mac but cannot I stall it on the wax 620. I also tried logging in directly to see if I could do anything but that fails.What happens when you try?
I see no suggestion in the manual that you have to have a subscription to update the firmware. Indeed, it has instructions on how to do it manually.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manualManually download firmware and update the access point
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
